FAQ’s
We absolutely encourage you to contact us if you have anything you want to ask but if you want we’ve provided some of the common questions where you may be able to find your answer.
Yes, if you need to change sizes just simply post back to us and we will send you what you have requested with no postage charge.
All of our deliveries are with Hermes and arrive within 2-3 days tracked.
If you have received an incorrect item, please send it back to us and we can either refund you or send you the item you had originally ordered.
We are really sorry if you have received a faulty item, please return the item to us as soon as possible so we can get this sorted for you.
Yes, within 28 days and you will receive a full refund.
We always have more stock on order, if we have sold out of something you are interested in, it is only temporary.
Please bear in mind that all items are inspected on return, and those with wear and tear rather than a fault may not be refunded in full. please note we are not able to send replacements for wear and tear.